Quality Philosophy

We have been manufacturing office chairs and casino seating since 1986 so we know how to manufacture products that last. Quality is the backbone of our business and we back this up with a 7-year warranty on all our casino chair ranges.

Our key objective is to satisfy our customers by providing them with high-quality solutions that are both reliable and cost‐effective. To achieve this objective, Karo is committed to a process of continuous improvement in accordance with our ISO 9001:2015 Quality Management System. Our ISO 9001:2015 system has been certified by DQS in Germany, which gives you the confidence that every Karo product will provide many years of cost effective service. At Karo, all our products are designed and manufactured through a participative approach between our design engineers, our suppliers, and most importantly, our customers. Once the relevant information has been gathered from all the parties, design concepts and fabricated prototypes are refined in accordance with our ISO 9001:2015 procedures, current research in ergonomics, industrial physiology and market trends.

Our commitment to ISO 9001, our state-of-the-art ERP system, and our relentless employee training and development, ensures that quality is synonymous with the Karo philosophy of continuous improvement. This integrated approach towards quality allows us to confidently offer customers a 7-year warranty on all our casino seating. Click here for warranty Terms & Conditions.

ISO 9001: 2015 Accreditation Certificate